AWWA-64172 On the Job: Meter Reading
$160.00
This video outlines the meter reader's responsibilities and provides meter-reading procedures.
Meter reading provides important data used for water loss prevention, billing, and revenue and that means meter readers play a pivotal role in the utility world. This video outlines the meter reader's diverse responsibilities and procedures, including:
- How to prepare for field work, including what supplies and paperwork you need, how to create a game plan for your route, and the importance of vehicle safety checks
- What to know when you're on the road¿including smart safety habits
- Walking the neighborhood, what you need to know
- Customer service basics, why first impressions count and how to handle common customer concerns
- At the pit, what you need to look for, what precautions you must take, and what tools can help
- Meter types, learn about the two types of water meters you're likely to find in the field and find out how to access and read each one
- Meter reading at other locations, what to watch out for and what to do when you need to enter a customer's homeAutomatic meter reading basics (12 minutes)
Publisher: American Water Works Association
Publication date: 2000
AWWA catalog no: 64172
Media Type: DVD
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